- Who We Are
- What We Collect and Store
- Who On Our Team Has Access
- What We Share with Others
- Where We Send Your Data
- How Long We Retain Your Data
- What Rights You Have Over Your Data
- Contact Us About Your Privacy
- How We Protect Your Data
- What Data Breach Procedures We Have in Place
Who We Are
This website is owned and operated by Joy Full Living Center. Our full web address is https://jflcenter.com/. Joy Full Living Center and its affiliates (collectively ‘we’ and ‘us’) respect your privacy.
We are a therapy practice in Irondequoit NY. We offer therapy for individuals, couples, groups and families.
What We Collect and Store
If you choose to contact us through a contact form on our site, contact form data is stored in the database of this website. Moreover, form data is emailed directly to us. This email will include your IP address, timestamp, name, email address, website, and message. We use this data in order to respond to your queries. We may store your name and email address as a contact in our email account.
In order to check login activity and block potentially fraudulent attempts, the following information is used: attempting user’s IP address, attempting user’s email address/username (i.e. according to the value they were attempting to use during the login process), and all IP-related HTTP headers attached to the attempting user. Our site collects failed login attempts data such as IP address and user agent. We also set a cookie (jpp_math_pass) for 1 day to remember if/when a user has successfully completed a math captcha to prove that they’re a real human.
Cookies are small text files that can be used by websites to make a user’s experience more efficient. This site uses two different types of cookies: necessary and preferences.
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
Who On Our Team Has Access
Members of our team have access to the information you provide us. For example, Administrators can access information included in your contact form submissions. Our team members have access to this information to help respond to your queries as well as to improve the experience of using this site.
What We Share With Others
We share information with third parties who help us provide our services to you. Third parties include email services.
If you send us a message via a contact form, your personal data will be shared with our email client. This includes:
- Your message
We use Gmail as part of Google Cloud for our email client. You can read about Google Cloud and GDPR compliance here.
Moreover, in order to send messages from our contact form, our site uses the Mailgun Plugin for WordPress. Mailgun receives SMTP requests from our site and processes / sends the message to our email address. Mailgun collects your name, email, subject line and message body. Mailgun is fully GPDR compliant; all our site’s Mailgun data is stored in the US.
Third Party Links
Our site may contain external links. When you click an external link, the third-party companies may receive your IP address when serving such content to you and may also utilize other technologies such as cookies or web beacons. While we don’t provide any personally identifiable information to these third-party companies, we cannot and do not guarantee their privacy policies and practices.
Where We Send Your Data
In order to send messages from our contact form, our site uses the Mailgun Plugin for WordPress. Mailgun receives SMTP requests from our site and processes / sends the message to our email address. Mailgun collects your name, email, subject line and message body. Mailgun is fully GPDR compliant; all our site’s Mailgun data is stored in the EU.
How Long We Retain Your Data
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. This may include:
Contact Us About Your Privacy
Have questions or concerns about your privacy? Please contact us:
Joy Full Living Center
590 Titus Avenue
Rochester, NY 14617
How We Protect Your Data
We seek to protect your data in a number of ways, such as:
- we enforce a ‘strong’ password policy for Administrators
- our site uses an SSL connection
What Data Breach Procedures We Have in Place
If data breaches are detected, we contact anyone affected via email as soon as the breach is discovered.